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Contact us

Contact us

PETRÓLEOS DEL PERÚ - PETROPERÚ S.A.

    Send us your questions

    • Primary Services

      To get in touch with us, call our Main Switchboard (511) 614-5000 and then dial the extension number.

      Conchan Refinery
      Panamericana Sur km 26,5 – Lurin
      Phone number: (511) 625-4000 / (511) 315-6330

      Talara Refinery
      Prolongación Av. G-2, Zona de Refinería Talara, Pariñas, Talara – Piura.
      Phone number: (073) 28-4200 / (073) 28-4250

      Iquitos Refinery
      Maynas, Loreto – Iquitos
      Phone number: (065) 23-3331
      Fax: (065) 24-2768

    • Environmental Management

      Main Office
      Phone number: (511) 230-3100 / (511) 614-5000 extension 14210

      Conchan Refinery
      Phone number: (511) 315-6330 / (511) 625-4000 extension 64206

      Talara Refinery
      Phone number: (073) 28-4200 extension 23750

      North Peruvian Pipeline
      Phone number: (073) 28-4100 extension 40186

      Iquitos Refinery
      Phone number: (065) 58-1040 extension 35290

    • Integral Security

      Main office
      Phone number: (511) 230-3100 / (511) 614-5000 extension 11400

      Conchan Refinery
      Phone number: (511) 315-6330 / (511) 625-4000 extension 64270
      Fax: 295-7062

      Talara Refinery
      Phone number: (073) 28-4200 extension 23700

      North Peruvian Pipeline
      Phone number: (073) 28-4100 extension 40480

      Iquitos Refinery
      Phone number: (065) 58-1040 extension 35280

    • Citizen Services

      Document Processing

      • Reception of local, national and international correspondence
        Monday to Friday from 7:00 a.m. to 15:15 p.m.
      • Sending of local, national and international correspondence
        Monday to Friday from 7:00 a.m to 14:30 p.m.
      • Reception of invoices, receipts and receipts for fees
        Monday to Friday from 7:00 a.m. to 11:00 p.m.
      • Attending to retentions
        Monday to Friday from 8:00 a.m. to 11:00 p.m.

      For more information, you dial(511) 6145000 extensions 14356 and 14330, or send us an email to unidadservicios@petroperu.com.pe.

      Visit our Refinery

      PETROPERU SA, as a responsible citizen company, has opened its doors to Educational Institutions, Institutes of Higher Education, Universities, Public and Private Institutions and Civil Society in general, so that they know the complex processes of the Hydrocarbons Industry through guided visits in our Operations.
      In the case of the Conchan Refinery, the visits for university or technical education students are part of the program “Knowing the Industry” – Social Responsibility, which aims to strengthen with practice, the academic training received in specialized courses or related professional careers; which is why individual visits are not made but through group visits of students.

      To request the visit, the institution must send a letter to Petroperu S.A., which must be signed and stamped by the representative of the educational or university entity. This must be sent to the inbox table from our Main Office.

      On the day of the visit, visitors must comply with the security procedures indicated by the Company (DNI, SCTR – Complementary Insurance Work Risk, appropriate clothing and footwear), then enter the refinery where our officials through educational explanations and simple will explain the refining processes and international standards used.

      For inquiries send an email to comunicaciones@petroperu.com.pe